Vinted Users Voice Anger Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a different size category than originally posted due to the recalibration.
The platform stated the revised method more closely matches similar services.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.
